FAQ
1. How do I place an order on Dailyofficemart’s website?
Our ordering process starts with catalog browsing until you select all desired items to place in your shopping cart. Complete checkout by adding your payment information and confirmation of your purchase after specifying shipping and billing information. Your order confirmation comes right after the email followed by an email that alerts you about your package being sent
2. How can I track my order?
We will send your tracking number along with a carrier link after your order starts its journey to destination. Click the link provided to view current delivery updates at any time. All you need to do is access your “Order History” page through your Dailyofficemart account sign-in.
3. What shipping options and delivery times are available?
Our customers have access to Registered Shipping for 4–5 business days delivery and Airmail Shipping for 2–3 business days delivery. As you proceed through checkout the price listing for both shipping choices becomes available for your review. After dispatch your order starts its delivery path immediately regardless of the time you submitted your order.
4. Do you ship internationally?
Our delivery service extends to most worldwide locations. Postage delivery varies by destination country together with customs clearance duration. The responsibility to pay import fees, taxes together with customs fees to your local authorities rest entirely with you because they do not appear in our shipping charges. Consult your nation’s import rules before you initiate the purchase.
5. How do I modify or cancel my order?
Immediately seeking contact with us remains essential for order changes or cancellations after placing your order until one hour has elapsed. Order processing within packaging or shipping prevents us from making any guaranteed changes. You can return orders according to our Return & Refund Policy once receiving your package when cancellation becomes impossible.
6. How can I request custom stationery or engraving?
Our Custom Services page together with email communication allows you to request custom orders by providing design information along with quantity requirements and material preferences. The personalized quote along with your mock-up will be sent to you. We start the production process only after receiving an accepted order with a deposit that normally takes 7-10 business days.
7. Do you offer discounts on bulk orders?
Our company offers special pricing rates to businesses that make substantial or corporate bulk transactions. Your requirements go to our sales team through email and they will generate specific pricing information plus predicted shipping schedules and quantity-based discounts. Your bulk orders through our system automatically receive both discounted prices alongside shipment expenses waived altogether.
8. Are your products eco-friendly?
Paper goods along with accessories available at our store come from sustainable and recycled raw materials. We provide clear identification of sustainable products through website labels and supply detailed information about product certification processes and original material sources. Products with sustainability priorities carry the “Green Choice” badge located alongside their listings.
9. How should I care for and store my stationery?
The best storage method for paper products requires keeping them in a dry environment with cool temperatures shielded from sunlight exposure. Wet the soft cloth to wipe away dust from metal and leather stationery items. Hot and cold temperatures should be avoided when storing markers and ink pens because they will damage both ink delivery and product lifetime.
10. Do you offer corporate gifting solutions?
Absolutely. The team assists customers who seek customized packages that combine branded notebooks along with pens and premium desk organizers. Reach us today to request proposals and ongoing discount pricing alongside service terms that match your business event requirements and team recognition practices.